Financial FAQS
Who will I be dealing with for my financial and billing concerns?
We work with MJM Revenue, a medical billing company that works primarily with orthotic medical claims. They know all the ins and outs of medical billing and make sure we put our best effort forward in getting your claim paid as quickly and as cleanly as possible. They can be reached at billing@babybearcranialclinic.com or
How are medical services at Baby Bear Cranial Clinic billed?
We offer a free consultation so there is no billing for your first appointment
If you proceed with a cranial remolding orthosis (CRO) this will be billed as Durable Medical Equipment (DME). DME is billed as a treatment- this means the helmet itself, as well as all of the appointments accompanying the treatment, are billed at one all-inclusive cost.
The only additional charges you could incur are if you choose not to proceed with a CRO but do proceed with private pay services, including follow-up head scans, preventative head shape training or occupation therapy sessions. These appointment types have set private pay costs.
When do I need to make payment?
We request payment of copays and deductibles at the time of ordering for cranial remolding orthoses. Payment for occupational services are due at the time of service.
The cost of treatment will put my family in financial hardship- what should I do?
Several grant programs can help with the cost of a cranial remolding orthosis. Each program has its own separate application process. Learn more here (scroll to the bottom of the page): INSURANCE AND FUNDING
How do I make payment?
Payment links are sent to allow for online payment. Checks can be mailed to Baby Bear Cranial Clinic, 2535 Northern Road, Suite B, Appleton, WI, 54914. Cash payments must be arranged on a case-by-case basis.